Global Benefits
Enjoy up to 30% savings on selected hotels. Make new memories and explore the world through Booking.com with our amazing deals. Simply visit https://experiences.global/bd/travel/booking and choose from a wide range of hotels. So, select your favorite one and enjoy a happy vacation.
Enjoy up to 15% savings with a maximum savings of BDT 12,000 per transaction on base fare of International flights at GoZayaan
- A maximum of 5 transactions will be eligible for savings per month.
- A maximum of 15 transactions will be eligible for savings per year.
Others
- Complimentary Priority Pass membership along with 50% cashback on first 3 visits for Primary cardmember while accessing over 1300 Priority Pass airport lounges worldwide. After 3 visits, regular Priority Pass lounge access fee will be charged. Note: Priority pass can only be used at foreign airport lounges and lounge access fee USD 32 will be applicable.
- City Islamic Gold American Express® Primary Credit Cardmember can enjoy maximum 5 visits each for City Bank American Express® International and Domestic lounge in a calendar year. This will mean, total 10 visits in a year to two lounges, with maximum visits being 5 per lounge. Lounge visit fee will be applicable from 6th visit onwards. Primary Cardmember will be able to bring up to 3 companions (1 adult & 2 children below 12 years) and Supplementary Cardmember will be able to bring up to 2 children (below 12 years) when Primary Cardmember is not present.
- Lounge access is applicable for departure time only.
- Enjoy 10% savings on the base fare for both International and Domestic routes when you purchase air tickets from www.flynovoair.com, NOVOAIR app or NOVOAIR sales outlets with your City Bank American Express Cards. Promo code VQAMEXW is mandatory to avail the offer for online air tickets purchase. Offer is valid till 30 June, 2025. Other Terms & Conditions will apply.
- Enjoy 10% savings on the base fare for Domestic & International routes from www.usbair.com or US-Bangla app by using promo codes. Use code: USBAIN10 for international tickets and use code: USBA10 for domestic tickets. Also, enjoy 10% savings on Domestic routes from US- Bangla nominated sales outlets. Offer is valid till 31 March 2025. Other Terms & Conditions will apply.
- Enjoy 10% savings on the base fare for both Domestic & International routes when you purchase air tickets from nominated sales outlets of Biman Bangladesh Airlines. For Toronto, London and Manchestar savings will be 5%. Also, you will get 10% savings on domestic air tickets when you purchase from www.biman-airlines.com. Promo code BGDEAL24 is mandatory to avail the offer for online air tickets purchase. Offer is valid till 31 December, 2024. Other Terms & Conditions will apply.
- Enjoy 10% savings on the base fare for Domestic routes when you purchase air tickets from Air Astra sales outlets with your City Bank American Express Cards. For outlet details, please contact Air Astra hotline number: 13607. Offer is valid till 30 April, 2025. Other Terms & Conditions will apply.
- 10% Savings on Kiva Han, Bao, Coopers, Smith's Regalo Café
- 15% Weekend Savings Abacus Restaurant, The Chocolate Room
Buy 1 Get 1 Complimentary Companion Buffet
Islamic Gold Card - Earn 1 Membership Rewards point for every Tk. 50/USD 1 spent on all purchase transactions and 10 MR points for every Tk. 50 spent at leading supermarkets across the country only on weekends. You can redeem your points to pay outstanding card bills or card-related fees, or even get attractive vouchers for dining, electronics, groceries, lifestyle and more from leading merchants.
Step into the world of City Bank American Express® Membership Rewards Program where great rewards await you every time you use your card.
Store list for accelerated MR earning is as follows:
- Unimart (Dhanmondi and Gulshan 2), Dhaka
- Lavender (Gulshan 2), Dhaka
- Adi New Dhali Super Shop (Gulshan 2), Dhaka
- CSD DDS (Dhaka Cantt, Baridhara, Mohakhali, Bogra Cantt, Savar Cantt, Jessore Cantt, Comilla Cantt, Chittagong Cantt)
- Prince Bazar (Mirpur and Mohammadpur), Dhaka
- Khulshi Mart (Chittagong and Cox's Bazar)
For more information, please click here.
Exclusive Discount
Use your City Islamic Gold American Express® Card and enjoy exclusive discounts.
Savings Across the Nation
Also as an American Express® Cardmember, enjoy Up to 35% savings in shopping, dining, traveling, healthcare, and many more with over 1,000 partners nationwide.
Flexibuy program
Shop today at more than 4,000 outlets across the country and pay later at your own pace with installments spread up to 36 months at no additional cost
Insurance/Takaful Benefit
- Double Benefit Insurance (DBI): Double Benefit Insurance (DBI) insures your outstanding balance during unfortunate events of death or permanent total disability (PTD) by paying off your full outstanding balance and an equal amount to your nominee. The maximum payout amount will not exceed BDT 2,000,000 or twice the outstanding amount, whichever is lower. Once you get enrolled in the program, you will be charged a premium of 0.40% on your monthly card outstanding balance.
- The Critical Care Insurance program allows Cardmembers to receive benefit of treatment of 18 different critical diseases. Click here to see details.
Unified Statement
All your transactions made whether in local currency (BDT) or foreign currency (USD) will be billed in BDT on your statement. It saves you from the hassle of paying your outstanding separately in both currencies.
Installment Plan
Satisfy any urgent cash needs just by calling at 16234 and repay at Equated Monthly Installment (EMI) schemes.
Additional Facilities
- Citytouch Internet Banking
- Card Cheque
- Fund Transfer
- American Express Service Center
- 24-hour dedicated Customer Service Center
- E-Statements
- Card Replacement
Prohibited Merchant List
Click here to download
For Salaried Person:
- Latest Salary Certificate / Last 3 Months Pay Slip
- E-Tin Certificate Copy
- Valid Passport Copy
- Office ID Card Copy
- Bank Statement Last 6 Months
- Business Card
- 2 Copy LAB Print Photo
- NID Photocopy
For Business Person:
- Trade License or Partnership Deed Copy (For Partnership Concern) or MOA + ARTICLE 10 & 12 (For Limited Company)
- E-Tin Certificate Copy
- Valid Passport Copy
- Bank Statement Last 12 Months
- Business Card
- 2 Copy LAB Print Photo
- NID Photocopy